Nova Energy｜Is it the best NZ power company for you?

This page give you the best answers for the following questions;

• What is Nova Energy?
• What kinds of services Nova Energy is offering?
• Should I made a contract with the Nova Energy for power/electricity?
• What is advantages and disadvantages of Nova Energy?

This page is the best for you to understand about these types of questions.

I’m going to explain about Nova Energy one by one as below.

1. What is Nova Energy?
2. What is the advantages of Nova Energy?
3. What is the disadvantages of Nova Energy?
4. Which power company is the best for you?【plus comparison table】

If you read this page, you can easily understand what Nova Energy is and whether Nova Energy is the best company for you or not.

 

1. What is Nova Energy?

source: Nova Energy

Nova Energy is one of the popular smaller power companies, and Nova Energy is one of “the best customer satisfaction” based on the survey by Consumer NZ in 2020.

Nova Energy buys electricity in the wholesale electricity market and supplies it to their customers.

So, Nova Energy is a retailer and does not have their own electric facilities.

Head Office	Wellington
Operate from	2012
Main Shareholders	100%: Todd Petroleum Mining Company Ltd
Services	Electricity Gas Solar Broadband
Service area	North Island: Electricity, Gas and etc South Island: Electricity only
Customer (electricity)	around 80,000 customers
Market share (electricity)	4% of the NZ’s electric market
Number of employee	around 250 employees

Top5 power companies (“Big5”) in New Zealand

Company name	Customer (ICP count*)	Market share (ICP share)
Genesis Energy	490,000	22%
Contact Energy	420,000	19%
Meridian Energy	340,000	15%
Mercury NZ	330,000	15%
Trustpower	270,000	12%

(*) ICP (Installation Control Point) : Each property has a unique ICP number identifying it on the New Zealand electricity network.
(*) ICP count : the total number of ICP

(source: Electricity Authority, as of March 2021)

2. What is the advantages of Nova Energy?

Based on my research, the 2 advantages of Nova Energy are as below.

1. One stop shop for Electricity, Gas, Solar and Broadband.
2. One of the best customer satisfaction among major power companies

Details of the advantage are as below.

2-1. One stop shop for Electricity, Gas, Solar and Broadband.

source: Nova Energy

Nova Energy is one of the major providers for electricity gas and broadband.

So, if you choose Nova Energy, it’s very easy and convenient for you to arrange these services all at once.

The following table shows all the 4 plans for home.

(*) The following table can be scrolled to the right.

(*) Home phone・・・You can add home phone from $10〜/month.

2-2. One of the best customer satisfaction

You need to know that Nova Energy has one the best customer satisfaction based on the survey “Customer Satisfaction with power companies” conducted by Consumer NZ in 2020.

(*) Consumer NZ is an independent, non-profit organisation to offer New Zealanders a fairer deal and established in 1959.

source: Consumer NZ

So I believe that you can enjoy Nova Energy’s services with no problem.

Based on the survey, 2 of the “Big5” (Contact Energy and Trustpower) are lower than the average(“52%”) of the electric industry.

3. What is the disadvantages of Nova Energy?

Based on my research, only 1 disadvantage of Nova Energy are as below.

1. No plan for Electric only.

The details of the disadvantages are as below.

No plan for Electric only.

If you want to choose only electricity, Nova Energy is not suit for you, because there is no plan for Electric only.

source: Nova Energy

So, if you need only electricity, I recommend you choose “Flick Energy” because of the best customer satisfaction based on the survey as described before.

4. Which power company is the best for you?【plus comparison table】

It is important to think about [customer satisfaction] or [cheapest price in the area you live in], when you choose a power company.

I recommend that you should choose a company

• [Best customer satisfaction]・・Choose “Flick Electric“.
• [Cheapest price]・・Use “Powerswitch” and find the cheapest plan for you.

Also, I’ll show you a comparison table of the most popular 10 power companies in NZ at the end of this part.

4-1. [Best customer satisfaction] ・・Choose “Flick Electric”

Flick Electric is a smaller power company, and the first energy retailer started from 2014.

Flick Electric buys cheaper power directly from the wholesale electricity market, and offer electricity with cheaper cost than big power companies.

It is very important that Flick Electric is the No.1 company based on the survey for customer satisfaction of power companies, so you don’t need to worry about the electric bill any more.

Flick Electric is 100% has partnership with Z Energy since 2018, so I believe that Flick Electric has enough credit to make a contract.

【Flick Electric: Company information】

Head Office	Wellington
Operate from	2014
Main Shareholders	100%: Z Energy Limited (established in 1959)
Service are	Electricity only
Customer (electricity)	26,000
Market share (electricity)	roughly 1% share in the NZ’s electric market
Number of employee	–
Payment Method	Weekly, Fortnightly, Monthly Bank transfer or Credit card

4-2. [Cheapest price]・・Use “Powerswitch”

Powerswitch is the best way for you to find the cheapest electric plan.

source: Powerswitch

Powerswitch is the best website in New Zealand to find which power company and pricing plan is the cheapest for you.

What you have to do is just to input some information (your address, number of your family, type of heating products/systems you use and etc), then you can get to know the cheapest plan.

For example, the result will come up as a list such as the following image.

source: Powerswitch

So, it’s very easy to understand that which company and plan you should choose.

(*) If you want to know more details about Powerswith, please check another page “What is POWERSWITCH? The best way to find the cheapest electricity plan“.

4-4. Comparison table of the most popular 10 power companies in NZ

It’s good for you to get to know the difference between Nova Energy and other popular electric providers.

(*) You can scroll the following chart left to right.

source: Electricity Authority (as of March 2021)

6. Summary

Until here, I explained about Nova Energy’s advantages and disadvantages, the difference between Nova Energy and other main power companies in NZ – is it useful for you?

As a summary, I write down about the main points of this page as below.

• Nova Energy is one stop shop for Electric, Gas, Solar and Broadband.
• There is no plan only for Electricity.
• If you want to choose only Electricity, it is good for you to choose “Flick Electric”

So, I recommend the following power companies and website, so please check it !!

• “Flick Electric“・・・Best customer satisfaction of NZ’s power companies.
• “Powerswitch“・・・You can get to know the cheapest electric plan in the area you live in.

Many thanks to read this page.

Please let your family and friends about this page, if you like.